Return Policy
At Nextrenda.com, your satisfaction is our top priority.
If you’re not completely happy with your purchase, we’re here to help.
1. Return Policy
You can request a return within 7 days of receiving your order.
The item must be unused, in its original packaging, and in the same condition you received it.
To start a return, please contact us at 📧 support@nextrenda.com with your order number and reason for return.
2. Non-Returnable Items
Certain items cannot be returned, such as:
Used or damaged products
Personal care items (like cosmetics or hygiene products)
Sale or clearance items
3. Refund Process
Once we receive and inspect your return, we’ll notify you about the status of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.
4. Exchange Policy
If you received a defective or wrong product, don’t worry!
We’ll send a replacement at no extra cost, once verified.
5. Cancellation Policy
Orders can be cancelled before they are shipped.
Once shipped, you’ll need to follow the return process mentioned above.